92 Game - Privacy Policy

Information We Collect

Information You Provide Directly

When you register an account, make a purchase, or contact our support team on 92gameofficial.com, we collect information you submit, including your name, email address, date of birth, payment details, and any messages you send us.

Information Collected Automatically

When you access or use 92 Game, we automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, pages visited, session duration, referring URLs, and in-game activity logs. We collect this data using cookies, pixels, and similar tracking technologies.

Information From Third Parties

If you connect a third-party account (such as Google or Facebook) or make payments through a third-party processor, we may receive information from those services, including your public profile data and transaction confirmation details, in accordance with their respective privacy policies.

How We Use Your Information

Providing and Improving Our Services

We use the information we collect to operate and maintain the 92 Game platform, process transactions, manage your account, deliver customer support, and personalise your gaming experience. We also use data to analyse usage patterns, identify technical issues, and improve the performance and features of our services.

Communications

We may use your email address to send you transactional messages such as account confirmations, payment receipts, and security alerts. With your consent, we may also send promotional communications about new games, offers, and platform updates. You may opt out of marketing emails at any time by clicking the unsubscribe link included in each message or by updating your account preferences.

Legal Compliance and Security

We process your data as necessary to comply with applicable laws and regulations, including those governing online gaming and financial transactions in India. We also use your information to detect, investigate, and prevent fraudulent activity, cheating, abuse, or any other conduct that violates our Terms of Service or applicable law.

Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our platform, including payment processors, cloud hosting providers, and analytics services, under strict data processing agreements. We may also disclose your information to law enforcement or regulatory authorities where required by law or valid legal process.

Data Retention

We retain your personal information for as long as your account remains active, or as long as necessary to fulfil the purposes described in this policy, resolve disputes, enforce our agreements, or comply with legal obligations. When data is no longer required, we delete or anonymise it securely.

Your Rights

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate or incomplete data. You may update many details directly through your account settings on 92gameofficial.com.

Deletion and Restriction

You may request that we delete your personal information or restrict its processing where you believe the data is no longer necessary, where you have withdrawn consent, or where you object to our processing on legitimate-interest grounds. We will honour such requests unless we are required to retain the data for legal or contractual reasons.

Data Portability

Where we process your information on the basis of your consent or a contract, and the processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

Withdrawing Consent

Where our processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

How to Exercise Your Rights

To exercise any of the rights described above, please contact us using the details in the "Contact Us" section below. We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request. We will not charge a fee for reasonable requests.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact the 92 Game privacy team at [email protected]. We aim to respond to all enquiries within 5 business days.